Contact Us

The BainUltra team is at your service, ready with any information you may need about our products, our company or our warranties. Call us or email us at Our product consultants are available Monday to Friday, and all inquiries will be answered within a maximum of two business days.



Customer Service / Technical Support 
Please note our modified holiday schedule


OPEN from 8 a.m. to 5 p.m. (EST) on DECEMBER 27, 28, 29, 2023 and JANUARY 3, 2024

CLOSED on DECEMBER 25 and 26, 2023 and JANUARY 1st and 2, 2024


The full BainUltra team will be back on January 4, 2024.
Happy Holidays and a very happy new year 2024!




Technical Support

After-Sales Technical Service

Monday to Thursday: 8 a.m. to 6 p.m.

Friday: 8 a.m. to 5 p.m. 

Customer Service

Monday to Friday: 8 a.m. to 5 p.m. 

Contact Information

BainUltra Inc. 956, chemin Olivier, Lévis, Quebec  G7A 2N1  Canada

Telephone: 418-831-7701 or 1-800-463-2187

Fax: 418-831-6623  or 1-800-382-8587



Person responsible for personal information protection (Bill 25)

Please contact:


Looking for a Dealer?

Go to Find a Dealer to locate the authorized dealer nearest you.